Do you offer a product warranty for your furniture?Updated 23 days ago

Our consciously curated furniture range features classic and stylish pieces that are durable and designed to last. However, as our products are made from entirely natural materials and may be subject to heavy use over their lifetime, we cannot guarantee their longevity indefinitely. That’s why we ask that you please follow our care instructions closely to protect and extend the life of your furniture. All Bed Threads Furniture items are subject to the below warranty periods and are eligible for replacement should a genuine defect arise within these timeframes. Please note any improper or negligent use will void this warranty. This includes but is not limited to: failure to properly care for your furniture items in accordance with our care instructions, damage inflicted by general wear and tear (scratches, discolouration from sun exposure, breakages as a result of dropping items), using globes beyond the maximum allowable wattage in our light fixtures, and use of furniture pieces outside regular household residential settings.

All Furniture Items (Timber Hardgoods, Lighting & Accessories): 24 Months

Should you have an issue with your purchase outside this warranty period, we encourage you to contact us at [email protected] to discuss.

Every Bed Threads Furniture order is subject to strict quality inspections during the manufacturing and packing process. However, in the unlikely and unfortunate event that you have received a faulty or defective product, or a fault has become apparent within the specified warranty period, please send us an email at [email protected] with the following details:

Your name

Order number

Photographs and description of the fault

Once received, we will review promptly and work together to provide the best solution. If your item is deemed to have a genuine defect, we will offer to send a replacement free of charge so that your home can look as good as possible as quickly as possible.